Terms & Conditions


These terms and conditions govern your use of the PARKnGO Parking app service provided by Primeparking. Please read them before you use the PARKnGO app.

Acceptance of Terms and Conditions: These terms and conditions are the terms on which access to the Primeparking service is provided. By registering with Primeparking you accept these terms and conditions. If you do not accept these terms and conditions, you must not use this service.

Amendment of Terms and Conditions: These terms and conditions may be amended in whole or in part by Primeparking from time to time and will become effective immediately without prior notice. By continuing to use the service after we have published revised terms and conditions on the Primeparking website, you agree to be bound by the revised terms and conditions as published.

Becoming a Registered User: Becoming a registered user is free and forms a legally binding contract which is enforceable against you.

When you purchase parking through the PARKnGO service you are authorising Payment Express to debit your nominated debit/credit card(s).

Fees will be debited from the debit/credit card account(s) designated by you at the time of registration or subsequently.

PARKnGO customer fees are inclusive of GST (if any).

Customer fees may vary from time to time without notice.

Disclaimer: You expressly understand and agree that you use the PARKnGO service at your own risk. While PARKnGO and its partners and suppliers have used their best endeavours to ensure that appropriate systems are in place to reduce the risk of debit/credit card abuse and other forms of fraudulent activity, we are not responsible for protecting PARKnGO Parking users and merchants from debit/credit card abuse or other forms of wrongful or fraudulent activity.

Provided that we have taken reasonable steps to protect our systems Primeparking does not accept any liability for any damage, loss, cost expense or harm arising directly or indirectly as a result of any computer virus on unauthorised access of our system.

Primeparking accepts no responsibility for any inability to use the service that arises from an issue between you and your network or communication provider.

Primeparking accepts no responsibility or liability for any issues which may arise between you and a merchant.

Liability: Notwithstanding any other terms of this agreement, you agree that, to the maximum extent permitted by law, any and all liability and responsibility of Primeparking to you or any other person under or in connection with these terms and conditions, or in connection with the PARKnGO service, this website, any PARKnGO Parking customer act or omission, or your use of or inability to use, the PARKnGO service, is excluded regardless of whether such liability arises in contract, tort (including negligence), equity, breach of statutory duty or otherwise. Our liability and responsibility is excluded in respect of any and all loss or damage, whether direct or indirect, including, without limitation, loss of profits, loss of data, loss of business or anticipated savings, general and special damages, and consequential and incidental loss.

Indemnity: By using this service you agree to release and indemnify us and to keep us indemnified from and against all actions, claims, costs (including legal costs and expenses on a solicitor and client basis), losses, proceedings, damages, liabilities, or demands suffered or incurred by us to any person arising out of or in connection with your failure to comply with these terms and conditions or failure by you or a merchant to complete a transaction or out of or in connection with your use of the service. This includes loss due to any loss of goodwill or reputation.

Force Majeure: Without prejudice Primeparking has no liability for any lack of performance, or for any failure of us to comply with these terms and conditions where the same arises from any cause reasonably beyond our control.

Breach: Without limiting any other rights and remedies available to us, we may limit your use of the PARKnGO service, terminate your membership, or refuse to provide our services to you if in our opinion you breach these terms and conditions.

Primeparking reserves the right to block anyone from using the PARKnGO service at its sole discretion.

Use of Information: All information exchanged by the parties in the course of carrying out the service shall be used only for the purpose of providing the service and subject only to the next clause, shall be kept confidential by the parties. We do not sell, publish, or rent your personal information to third parties.

Notwithstanding any other provision of this agreement, Primeparking may make non‐specific information about its business (e.g. numbers of customers, geographic spread, turnover, transaction types and value etc.) available to prospective investors, bankers and purchasers for due diligence purposes. In the event of the sale of any or all of the Primeparking business, your information will be released to the purchaser for the purpose of continuing the service.

Privacy: PARKnGO collects information about you, including your registration details and your transaction activities through your use of the PARKnGO service. You agree that we may use this information to assist us to provide the PARKnGO service to you, for internal research purposes, to verify your identity, for promoting and marketing our merchants to you, and for any other use that you authorise.

Accurate Information: You warrant that you have provided complete, accurate and current personal information when registering with the PARKnGO service. You must maintain and update your personal information held by us to ensure it is kept current at all times. We may phone or email you to verify these details.

Updating Your Information: We provide you with ways in which you can alter, update and add to your personal data, including your email address, credit card details, password and phone number, however the responsibility for updating the information rests solely with you. Security of Your Information: You are responsible for keeping your login information, including your user name and password, secret and secure. Without limiting the foregoing, you agree to not permit any other person to use your user log in information; And not to disclose, or provide to any other person your user name, password or any other information in connection with your user identification that may allow them to gain access to your account.

Intellectual Property Rights: Primeparking or its assigns, own all proprietary and intellectual property rights of the service and in the website (including text, graphics, logos, icons) and the software and other material underlying and forming part of the services or the website.

You may not without our prior written permission, in any form or by any means:

adapt, reproduce, copy, store, distribute, print, display, perform, publish or create derivative works from any part of this service or website; Or commercialise, copy, or on‐sell any information, or items obtained from any part of the service or website.

Consumer Guarantees Act: Nothing in these terms and conditions will limit the effect of the Consumer Guarantees Act 1995, except to the extent permitted by the Act.

No Waiver: If we do not exercise or enforce any right available to us under these terms and conditions, it does not constitute a waiver of those rights. Governing Law: These terms and conditions are governed by the laws of New Zealand. You submit to the non - exclusive jurisdiction of the Courts of New Zealand.

Car Park Terms and Conditions: In addition to these terms and conditions, the user is bound by the terms and conditions as stated in the car park.

Terminology: In these terms and conditions, the following expressions have the meanings set out:
‘customer’ means a person who uses the PARKnGO service;
‘customer fee’ means the $0.50 fee charged by PARKnGO to the customer for the customer’s use of the service;
‘payment express’ means Payment Express Limited;
‘member’ means a registered user of PARKnGO;
‘merchant’ means a retailer, business or service provider who accepts orders and payments for its goods and/or services through the PARKnGO service;
‘order’ means an order for goods and services to be supplied by a merchant;
‘services’ means the means of payment offered by PARKnGO ;
‘Primeparking’ means Primeparking Limited;
‘we’, ‘us’ and ‘our’ are a reference to Primeparking;
‘you’ and ‘your’ are a reference to you;
‘website’ means the URL address www.primeparking.co.nz